@Marcel, sorry to hear you are not happy with the changes. You will have to renew the contract each month, but this gives you greater flexibility and it will be easily done through the app, it won’t take longer than a minute! If you decide not to renew, we will be in touch with you, we won’t just take the car without your knowledge. And if you do renew, you are welcome to keep the same car, no need to join the waiting list.
@Pinky_Ponk you will get the notification on the app 14 days before to give you time to decide or in case you are on a trip, etc. However, your payment date is not changing, and the pre-auth will still happen 7 days before the end of your monthly subscription if you have decided to take on another month.
@chamelion and @ward3n, that is correct, we will still honour legacy prices and your monthly subscription price is not going to change. Unused mileage will not be lost, and we will be communicating how this will work in September!
Taking a look at all your questions I’ve created an FAQ post, please take a look and let me know if you have any additional ones