I know ONTO get a lot of stick from the community (me included) on customer support but I wanted to pass on my sincere thanks to Subomi for helping me out on the live chat today. I am just waiting for a phone call back from ONTO.
I used to support and praise Onto endlessly…until around a month ago
Raised numerous complaints only to receive a dismissive, confrontational response with all elements unresolved
Who is best to deal with - getting nowhere with Raheel
@griff I am sorry to hear you feel this way, the Senior team will be reviewing the response and information used to make the decision today and be back to you