Ridiculous customer service

Anybody else had nothing but problems with customer service when emailing or calling been trying for over 3/4 weeks to sort yet another new problem out it’s ridiculous

Yes, but when it was escalated to either @Carol_at_Onto or @Adam_at_Onto, the issues were dealt with swiftly and amicably

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hi @Ml_ang - sorry to hear you’re experiencing issues _ I’ve sent you a DM just now :wink:

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I must add to the above comment.

Customer services via the phone are harder to deal with, but @Adam_at_Onto & @Raheel_at_Onto have both been amazing dealing with any issues I’ve had .

Hit them up

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