Place in the queue emails?

I haven’t had an email with an update of my queue position for a couple of months now. Is anybody still getting them?

Same here, although I’ve never received mine on an email, had to chase them via the chat.

I think onto must be having email issues they haven’t acknowledged or replied to emails for at least a fortnight

@Lily_at_Onto can you check the above and see if there is an email issue at your end as it seems quite a few people are not getting responses.

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Same here, no update for August or September.