I have just received a PCN notification from Onto regarding a visit I did to the Crowne Plaza Liverpool John Lennon Airport, ( Polar Network ).
I was already informed by forums about you have to communicate when you arrive for charging the vehicle to Hotel Reception and this is exactly what I did that day and some others days that I went to this place to charge the vehicle, the only difference is that the day of the penalty the charger refused to charge the car and I had to go to another charger but Polar must have the logs about my car trying to charge the vehicle. Every single day I went there, I did communicate to the Hotel my visit.
What can I do now ? I am devasted and upset of receiving this penalty when I didn´t do anything wrong on my side.