Hope you’re well and have had a good start to the year. For those who haven’t seen my previous posts, I’m Rob, CEO and Co-founder of Onto, and I wanted to share an update today regarding charging options.
Earlier today, we launched a no-charging subscription trial. We’ve heard from some of our customers that they want flexibility to help Onto fit their needs, and we’ve been hard at work to get a trial out as quickly as possible. This will allow those that do not use public charging to reduce their monthly subscription cost.
Initially the trial will only be available for new customers choosing Tier 1 cars (listed below), but if this proves to be successful we will work hard to roll this out for existing customers and to expand the offering to all our cars as soon as possible (in weeks rather than months).
If you’re an existing customer and want to register your interest for no-charging, fill in the form here and you’ll be the first to know when it is available.
New customers will still receive a Shell Recharge card with their car that we can activate/deactivate in line with their monthly hire agreement cycle - giving you the flexibility to change your preference at any time.
We anticipate you might have some questions around this, so please check out the page here for more info. You can also contact our customer service team at [email protected] if you have further questions.
With many thanks,
Rob and the Onto Team