Live Chat @ onto

What is the point in offering live chat if they just turn it off all the time, 2 days now it’s been off all day.

2 Likes

Yes, does not seem to be any better as I’ve just tried to start one, offline again or does this mean ‘we are all busy chatting with other people’?

1 Like

If its busy it will put you in line to chat, and if they’re too busy it will just end the chat and disconnect after about half a hour. When you see that message it means there are no agents logged in and ready to chat at all.

IME, it was available in the mornings until around lunch time.