I was involved in a minor collision. I have been charged the £1,000 excess and I am waiting for the garage to confirm that they have a courtesy car and carry out the reapir - they have advised that this may take a few weeks
My questions are as follows:
- When do i need to notify insurnace4carhire? At this stage I obviously dont know the extent of any claim
- When ONTO insurers settle my repair and possibly the repair of the third party will they notify me how much of my £1,000 that they are keeping
- Will ONTO or their insurers provide me with sufficient paperwork to claim from i4ch?
- Are ONTO or their insurers efficient at dealing with this or do they need to be chased?
Any advice much appreciated