Instavolt card not working

Went to charge today on a instavolt charger but it keeps saying card disabled. Any ideas??

1 - has it worked OK before

2 - did you try Instavolt customer services (usually pretty good, and can look up from the card number to trace any issue)

3 - seems to be an occasional issue with an Instavolt RFID (I’ve had it only once, when the reader at one unit appeared to have failed - CS started it remotely, didn’t take long, and it was immediately on their radar to get fixed)

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hi @Wykey79 did you manage to get this sorted out ? Normally if you give the charging supplier a call they can remote start. I will get someone to check your card from our side as well.

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Found a few Instavolt charges recently with RFID issues.

A quick call to them with your card details and car reg will sort it. (if card is activated)

Always found the Instavolt team very helpful.

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All works now thanks :blush:

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That’s great news. What did you do to fix it? :thinking:

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Nothing went back another day and it worked :muscle:

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I find that giving them a stern telling off……

….sometimes makes me feel better. It does s*d all to solve the problem, mind :crazy_face:

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