Hi, just wondered if anyone else has handed a car back yet and been stung by a lot of charges?
I joined Evezy at the start of the year with an i3 and all was well, it wasn’t a new car, and there was a large mark on one side (which I photographed at the time and sent off), but otherwise wasn’t in great condition (lots of food left in the glove box etc and door pockets amongst other thing!?) but thought it fairly easy to sort.
Anyway, all as well and a couple of months ago handed the car back. I’ve now just received notification of damages for nearly £800. £93 each for 3 scuffed alloys, windscreen chips at £30, charges for ‘fallout’ etc and some strange damage which appears to be very new…
Has anyone experienced something similar? I tried to call evezy about it and they said they won’t discuss, and it must go via a different team who will correspond via email. It all just sounds very suspicious. The survey is also done by a third-party garage, which does make me wonder whether they are keen to add up the costs.
Anyway, a sad day as I’ll be handing back my current car after this. Was optimistic for the service, but it seems I didn’t calculate on all the revenue streams open to them.