Just an idea that I think would add a lot of value and flexibility to the subscription service.
It is awesome that we can change to a different car relatively easy when we want to. And it is awesome that right now there are quite options to choose from (at least compared to a year or two ago!).
Mileage is priced differently across 4 different tiers (as shown here), which is obviously understandable, but that means that if you want to upgrade to a bigger/more expensive car, you can’t use your unused mileage with that new car (from the customer point of view, this isn’t ideal, but this may discourage people to upgrade to a more expensive car, which obviously isn’t something that On.to wants as a company).
It would be nice if there was some sort of automatic conversion of mileage between tiers, even if that was a very ‘conservative’ conversion.
Just as an example. I’ve had a Zoe ZE50 for nearly a year and before that I had a Ze40 for another year. Both are in tier 1. I have quite a lot of unused mileage and I am looking to try the new Hyundai Kona which is in tier 2. It would be nice to get something like 0.75 miles (for example) for tier 2 cars for every 1 unused mile in tier 1 even if that isn’t the best conversion.
What do people think about this?
Has On.to thought about it? @Ayman_at_Onto