At what point will Onto initiate a swap themselves? Is it at fixed age of the car? I have a 70-plate from Onto.
That would typically be 24 months on the fleet or 24k miles. Onto can, and sometimes do extend slightly beyond this at their discretion at times where there’s a shortage of vehicles available, or sometimes will do it early if it would be beneficial to the business to sell it now.
Beware that at the time of swap you’re not always guaranteed a brand new car, or even one of the same model especially if that model or trim is being retired. It’s completely subject to availability at that time.
If you’d like to swap early, you can always arrange this at any time yourself for just £49.50 if there’s something new you’re interested in.