Just had fone call to finish some details and been told won’t get car to next week not even a defo Monday it’s been passed to Stourbridge garage who will collect mine and bring courtesy just have to wait now.
So yesterday i ended up in the back of someone not my fault tho… I was behind women at roundabout just about to drive off where her car just stopped she was saying her gears got stuck or summit Nd I gone straight into her … As you can see the front bumper goner and parking sensors was going mad and some fluid leaking. Man from Zurich said probably be a 50/50 what do you think and what will onto do with that car now
Was passed around from Piller to post finally sorted the claim with insurance but then told to request courtesy car from onto then they say ring insurance to be told to ring onto back so I ended up on then live chat as was getting no where only to have to ring Zurich again and for them to actually say gesture out of good will they will sort me a car for weekend as I have my kids just incase I need transport but still haven’t received any information about the claim from either onto or Zurich or about collection of the car they said I would get which haven’t so I now without a car since it happened…
More pissed off that I was trying to sort it at roadside as other women was there about 5mins and quickly left after giving some details and then I kept being passed around and disconnected so I just gave up and and drove the car home with hazards on as I was on Side of busy roundabout with my kids in car who was shook up and scared wasn’t happy