Onto charged me for a flat today although I had the excess reducer which states all my liability for damage to tyres, glass and keys is waived.
Not a big deal, emailed and I am sure it will be sorted.
Problem is they emailed me an invoice for a different customer with his name, address and contact details on. Big GDPR no no. I deleted it but makes me wonder if someone else now has my info to abuse.
Today seems to be the tyre damage invoice day 
See my post in the other thread 
Ah no i need a new rubber - #8 by BenB
Humans make mistakes unfortunately, so whilst it’s not what you ever want to experience, it’s probably once in a blue moon. However it’s worth flagging @Adam_at_Onto to be aware that it’s happened so he can look at processes and procedures relating to this.
@WayfaringCookie thanks for flagging. We will investigate how this happened and self report depending on what information was shared.