App problems

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#21

Lightweight! :thinking::crazy_face::rofl:

#22

I know, but retired and my caravan site is closed for winter.
Will be closer to 1k from March again when we go to Caravan up in Embo near Dornoch again :beach_umbrella:

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#23

10 days now and App still not updating mileage (Onto are aware):open_mouth:
Wonder if Iā€™ll get my 972 miles carried over :rofl: :rofl:

#24

Iā€™ve tried re-installing app and re-signing in.

It appears that battery state has updated, car now showing as ā€œLockedā€ correctly, but mileage still not changed even after Iā€™ve beetled around and stopped with four short, local trips todayā€¦.

(Otherwise I had also let Onto know before Christmasā€¦)

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#25

What app you using, Iā€™m on iOS and iOS 15.3 with Onto 3.3.1,
Tried the beta app but that didnā€™t work also.
My new month starts 2nd Jan so will see what it rolls over to :rofl:

#26

iOS 15.2

Onto 3.3.1

:man_shrugging:

1 Like
#27

And

K12Beano 33.8

#28

As posted my App is not updating miles used, but it kindly updated the 972 rollover miles, which is not correct :grinning:
When does Onto CS open again to report it once again for a 4th time :open_mouth:

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#29

Ah-ha! :thinking:

Oh, just drive it!! :man_shrugging::joy::rofl::joy::rofl::joy:

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#30

Neither of these numbers is even remotely correct for me.

I use a spreadsheet to track my mileage based on the carā€™s odometer. Iā€™ve got a nice buffer but itā€™s nowhere near whatā€™s displayed in app.

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#31

Blimey - Even LEJOG would be a bit lightweight for @Tyson ā€¦ā€¦ shall we do Route 66?? :joy:

#32

Haha. Itā€™s about 750mi over what I have left according to my tracking sheet, so yes I still have ~3800mi left, but bear in mind Iā€™m coming up to a yearā€™s subscription without a pause, and always had the same tier of car.

I would love to do a nice euro road trip (work commitments and Covid restrictions allowing) and the annoying thing is I could do, being 100% wfh at the moment, but I might get a bit of a grumpy glare as the other half has to go in ~once a week and wouldnā€™t be able to join me :grimacing:

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#33

I have had mine for only a Month, so might catch you up :rofl: :rofl: :rofl:

#34

Ooo - thanks you nice Onto people @Raheel_at_Onto et al - just got a SMS advising that the issue should be resolved nowā€¦ I wonā€™t respond to the text because it probably just disappears into the ether :ghost:ā€¦ but thatā€™s just in time for me to get in a cheeky swap next weekā€¦ nudge, nudge, wink, wink; say no more :shushing_face:

2 Likes
#35

Good for you , did you feed @Raheel_at_Onto with choccy biscuits to get it fixed? :rofl:

3 Likes
#36

@K12Beano glad itā€™s worked out well for you & youā€™re welcome
@Jimmi - no choccy biscuits required - but they do sound delicious :yum:

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#37

Hopefully mine will be fixed soon :rofl:

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