Sorry that my first post is a whinge, but I need some help.
I arranged a swap on 1st June, but had to change it to 8th June. It looks like the mileage in the app is still calculating based on 1st June so I need to know how many miles I actually have left before I go into paying for excess mileage.
It’s slightly complicated because my original mileage was 750 + 250 topup + 300-ish from mileage left over from a previous rental. I’m also going from a tier 2 to a tier 1 car as part of the swap.
This seems to have completely confused the support team. So far I’ve been told various things relating to how mileage is handled on the new car which arrives on the 8th, but that’s not what I asked. I’ve had total radio silence for two days now despite chasing.
All I need is someone to tell me how many miles I can do without paying extra until the car is swapped on June 8th.