@E7EV Yes, of course, this one (and probably the whole batch) will be the same, but it’s been “On the road” for less than 3 weeks, that’s what I meant.
Oh my good god, I’m not in a good mood… What a waste of 3 hours!
I’m sorry George, but there’s another long winded moan coming your way tonight!
So, this is how this evening has mapped out, and I’m still no further forward and should’ve just drove it back regardless.
1530 - Return to car and get the red STOP warning as posted above. I turn off the car and give it 15 minutes.
1545 - Check the car again, fault not cleared, call OnTo (Driverline) for advice, I was told it would need recovery and they will sort out alternative transport. The standard 60-90 minutes timeframe was given.
1558 - Driverline called me back to confirm recovery was on the way and it should be about 60 minutes, also confirming the vehicle was to be recovered to Bristol Street Renault in Derby - where an alternative vehicle would allegedly be provided (Or they’ll bring a replacement to the breakdown location and swap vehicles)
1603 - SMS from recovery company saying they should be with me in 60 minutes
1610 - I sit back in the car and turn on the AC, the fault had cleared itself! I called the Renault dealer and asked what I was to do? Do I leave it, drive it home or should I still be recovered? They knew nothing about it and said they can’t book the vehicle in for over a week! They did advise not to drive it and they would book it in to read the codes.
1659 - I get a call from someone in the recovery contractors office, They asked where I was, what the problem was and where I was going… They had no idea, I explained the problem, explained it was cleared and that Renault advised me NOT TO DRIVE. She knows nothing about the replacement vehicle or why the car was being taken even further away from my home address. She called driverline to query
1720 - Return call by recovery company, they said the hire car would be sorted by another company and probably would involve me getting a taxi home (She also asked if I had charged the car)??? I asked where the driver was, my daughter needed the toilet and food and the driver was still nowhere to be seen, “He’s leaving his last job now and should be 20 minutes”…
1732 - Another call from the recovery company, Told the plan was changed again, they were going to take me to the local supermarket, get a taxi company out for me and my daughter and keep the car at their yard because they couldn’t get the car booked in!
1750 - Tow truck rocks up, he said whats the problem? I explained all the above, then he said what do you want me to do about it? If the faults not on it now, then off you go! I explained what Renault said, he was having none of it and said he wouldn’t be taking the car and I was to drive it home and call ONTO to sort it out
1800 - I set off home after wasting 2 and a half hours
18:36 - I get another call from the recovery driver, checking I got home!
What a joke, so tomorrow, they expect me chasing up Driverline, ONTO and Renault! I’m keeping the car off road now until I’ve had further advice from ONTO, but this is a long, long, long way away from “Stress free motoring”!