I have just gone through my Onto registration and subsequently downloaded the app - onto my Android Huawei P30 Pro device. I have put my credentials in but it doesn’t take me through to the app content but refreshes and asks for the login credentials again.
I know they are right!
Any assistance would be appreciated
Many thanks in advance
Have a look at this thread and see if it answers your question.
The App usually comes to life about 30 minutes before your vehicle delivery I believe.