In view of the issues in the logistics sector at the moment, it’s advisable to have realistic expectations about your upcoming delivery.
We’ve all seen and heard about missing products from supermarket shelves, and limited menus at some restaurants. Currently people are panic buying fuel because of a lack of tanker drivers.
If you are waiting for a vehicle from ONTO to be delivered:
Don’t expect the vehicle to definitely arrive on the delivery day.
Don’t expect the vehicle to be delivered during the agreed time slot.
Don’t expect to be definitely able to track the vehicle during the delivery process.
Don’t leave yourself without transport by disposing of your current vehicle before your ONTO one arrives.
Don’t organise important trips or book hotels within at least five days of your delivery date.
The majority of deliveries run smoothly, but a small percentage don’t. Expect your’s not to, and that if it does, it’s a bonus. This is a temporary issue that will eventually improve, although we don’t as yet know when. It is not unique to ONTO, and is not a situation they are happy with. They are continuing to trade despite this, and will do their best to minimise the number of customers affected.