Can anyone tell me what the past issues have been with the 208 & Onto app, and how/ whether it was resolved? Specifically on iOS if that’s relevant.
I’ve had ‘Key Not Detected’ on the dash (it seems to time out if I don’t start the car instantly on unlocking) as well as
’ The action was completed but a response was not received by the car ',
’ You are not connected to the car ’
’ There was a problem with your booking, please refresh ’ on the app.
No amount of refreshing, closing the app, airplane mode, or screaming will fix it. Onto on the phone have been less than helpful - they unlocked it for me last night, but couldn’t guarantee I wouldn’t have the problem again.
I’ve had suggestions to toggle bluetooth on and off, airplane mode, close app, refresh app, logout of app, restart phone and something to do with location services. If one of those was the solution, I’d make an effort to try it, but I don’t have the patience to stand around in the cold every time it fails and try all of these things!
I would be very grateful for any suggestions, along with what I’m supposed to do when it happens in a location with no phone signal.